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Plumbing FAQs
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Plumbing FAQs

At Mercy Plumbing, we want you to get answers to your questions as quickly as possible. Check out our list of frequently asked questions below for immediate answers to common queries and be sure to give us a call if you have a question not addressed below.

Why do I need to call a certified plumber?

Many homeowners try to solve their plumbing problems, such as broken water heaters or burst pipes, on their own to save money. While this may seem like a logical step, it can actually cause more headaches and cost more in the end. Attempting to DIY a plumbing repair without the right training can make the problem worse, increasing the chances of water damage and risk or danger. Working with a certified plumber ensures you have a trained professional on your side who can address the situation quickly and safely.

What happens if my pipes freeze?

If your pipes freeze, the water inside will expand, causing them to burst or crack. When the water thaws, you will be faced with a flood and extensive water damage. You can prevent these costly repairs by calling our professional plumbers at Mercy Plumbing at the first sign of a frozen pipe.

How can I unclog my drains?

While it may be tempting to pour commercial drain cleaner down your drains, this DIY approach can severely damage your plumbing system. Call a friendly plumber at Mercy Plumbing instead to have the clog addressed properly by a professional. Once your drains are flowing freely again, take preventative measures against future clogs by adding traps over your drains to catch hair and other debris.

Why is my sewer line clogged?

A common side effect of sewer clogs is slow drains. Sometimes, this can be caused by a simple obstruction along the sewer line. Other times, a tree root has grown through the pipe or dirt has gotten into the pipe through a crack. Mercy Plumbing, can do a camera inspection of the pipe, which will give us the best idea of the issue and how to solve it.

Do I have a gas leak?

If you have a gas leak, you will likely smell “natural gas” which many people describe as smelling like rotten eggs. If you do, leave your home immediately and call the gas company about turning off your gas. Make Mercy Plumbing your next call. We offer emergency services 24 hours a day, 7 days a week. We will arrive quickly, search for the gas leak, and determine the best and fastest way to remedy the situation to avoid serious problems for you and your family.

Do I have a water leak?

Water leaks can be difficult to detect. While they aren’t as imminently dangerous as gas leaks, they can cause significant water damage to your home if left unnoticed. Some common signs that you might have a water leak include:

  • Unexpected water bill increases
  • Damp spots in the carpet or walls

If you suspect a water leak, contact our water leak detection specialists at Mercy Plumbing as soon as possible. We will work quickly to minimize the damage.

Have a question that wasn’t answered here? Contact Mercy Plumbing today at (832) 876-9498.

What Can You Expect from Us?

Unmatched Quality & Values

24/7 Emergency Service

Did your sewer back up in the middle of the night? Don’t worry—we have you covered at all hours of the day and night.

100% Money-Back Guarantee

We stand behind all the work we carry out. If you’re not satisfied, we’ll gladly remove the parts installed and refund your money.

Flat-Rate Pricing

You’ll always know the cost of your service ahead of time because we charge by the job, not by the hour. Rest assured, you’ll never receive a surprise on your bill.

Financing Available

Do you need to get your plumbing fixed now but don’t want to pay for it all up front? At Mercy Plumbing, we offer excellent financing options.

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